Terms of Service

These terms govern your use of Zeiro's data analysis platform and services.

Last updated: December 2024

Fair Use

Use our platform responsibly and in accordance with applicable laws.

Data Rights

You retain ownership of your data while granting us necessary permissions to provide our services.

Limitations

Our liability is limited as outlined in these terms to protect both parties.

Acceptance of Terms

By accessing or using Zeiro's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our platform, including free trial users, paid subscribers, and enterprise customers.

Description of Service

Zeiro provides a cloud-based data analysis platform that enables users to:

  • • Connect to various data sources and databases
  • • Perform natural language queries on their data
  • • Create visualizations and dashboards
  • • Generate automated reports and insights
  • • Collaborate with team members on data projects

We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice.

User Accounts and Responsibilities

Account Creation

  • • You must provide accurate and complete information
  • • You are responsible for maintaining account security
  • • You must be at least 18 years old to create an account
  • • One person or entity may not maintain multiple accounts

Account Security

  • • Keep your login credentials confidential
  • • Enable two-factor authentication when available
  • • Notify us immediately of any unauthorized access
  • • You are liable for all activities under your account

Acceptable Use Policy

Permitted Uses

  • • Analyze your own data or data you have permission to use
  • • Create reports and visualizations for business purposes
  • • Collaborate with authorized team members
  • • Integrate with approved third-party services

Prohibited Uses

  • • Upload or analyze data you don't have rights to use
  • • Attempt to reverse engineer our platform
  • • Use our service for illegal or harmful activities
  • • Violate any applicable laws or regulations
  • • Interfere with other users' access to the service
  • • Attempt to gain unauthorized access to our systems

Data Ownership and Privacy

Your Data

  • • You retain all rights to your data
  • • You grant us permission to process your data to provide our services
  • • We will not share your data with third parties without your consent
  • • You can export or delete your data at any time

Our Responsibilities

  • • Implement appropriate security measures
  • • Process data only as necessary to provide services
  • • Comply with applicable data protection laws
  • • Notify you of any data breaches promptly

Payment and Billing

Subscription Plans

  • • Fees are charged in advance on a monthly or annual basis
  • • All fees are non-refundable except as required by law
  • • We may change pricing with 30 days notice
  • • Taxes are your responsibility unless otherwise stated

Cancellation

  • • You may cancel your subscription at any time
  • • Cancellation takes effect at the end of your billing period
  • • We may suspend or terminate accounts for non-payment
  • • Data may be deleted after account termination

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • • Our services are provided "as is" without warranties
  • • We are not liable for indirect, incidental, or consequential damages
  • • Our total liability is limited to the amount you paid in the last 12 months
  • • We do not guarantee uninterrupted or error-free service
  • • You are responsible for backing up your data

Termination

We may terminate or suspend your account immediately if you:

  • • Violate these terms of service
  • • Fail to pay applicable fees
  • • Engage in fraudulent or illegal activities
  • • Pose a security risk to our platform or other users

Upon termination, your right to use the service ceases immediately, and we may delete your data after a reasonable grace period.

Changes to These Terms

We may update these terms from time to time. When we do:

  • • We will post the updated terms on this page
  • • We will update the "Last updated" date
  • • We will notify you of material changes via email
  • • Continued use of our service constitutes acceptance of new terms

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: legal@zeiro.com

Address: Zeiro Inc., 123 Data Street, Analytics City, AC 12345

Phone: +1 (555) 123-4567