Security at Zeiro

Your data security is our top priority. Learn about the comprehensive measures we take to protect your information.

Last updated: December 2024

SOC 2 Compliant

Independently audited security controls and processes.

End-to-End Encryption

AES-256 encryption for data in transit and at rest.

24/7 Monitoring

Continuous security monitoring and threat detection.

Access Controls

Multi-factor authentication and role-based permissions.

Data Protection

Encryption Standards

  • Data in Transit: TLS 1.3 encryption for all data transmission
  • Data at Rest: AES-256 encryption for stored data
  • Database Encryption: Encrypted database storage with key rotation
  • Backup Encryption: All backups are encrypted and stored securely

Data Isolation

  • • Multi-tenant architecture with strict data separation
  • • Customer data is logically isolated and never shared
  • • Dedicated encryption keys per customer
  • • Secure data processing in isolated environments

Infrastructure Security

Cloud Security

  • • Hosted on AWS with enterprise-grade security
  • • Virtual Private Cloud (VPC) with network isolation
  • • Web Application Firewall (WAF) protection
  • • DDoS protection and traffic filtering

Network Security

  • • Private subnets for sensitive components
  • • Network Access Control Lists (NACLs)
  • • Security groups with least-privilege access
  • • Regular network penetration testing

Access Management

Authentication

  • • Multi-factor authentication (MFA) required
  • • Single Sign-On (SSO) integration available
  • • Strong password requirements enforced
  • • Session management with automatic timeouts

Authorization

  • • Role-based access control (RBAC)
  • • Principle of least privilege
  • • Granular permissions management
  • • Regular access reviews and audits

Monitoring and Detection

Security Monitoring

  • • 24/7 security operations center (SOC)
  • • Real-time threat detection and alerting
  • • Automated incident response procedures
  • • Comprehensive audit logging

Vulnerability Management

  • • Regular vulnerability scans and assessments
  • • Automated security patching
  • • Third-party security audits
  • • Bug bounty program for responsible disclosure

Compliance and Certifications

Industry Standards

  • SOC 2 Type II: Annual audits of security controls
  • ISO 27001: Information security management certification
  • GDPR: European data protection regulation compliance
  • CCPA: California Consumer Privacy Act compliance

Data Residency

  • • Data stored in geographically appropriate regions
  • • Compliance with local data sovereignty laws
  • • Customer control over data location preferences
  • • Cross-border data transfer protections

Incident Response

Response Plan

  • • Documented incident response procedures
  • • Dedicated security incident response team
  • • 24/7 emergency response capabilities
  • • Regular incident response drills and testing

Communication

  • • Prompt notification of security incidents
  • • Transparent communication during incidents
  • • Post-incident reports and lessons learned
  • • Regular security updates via our status page

Employee Security

Security Training

  • • Mandatory security awareness training for all employees
  • • Regular phishing simulation exercises
  • • Specialized training for security-sensitive roles
  • • Annual security training updates

Access Controls

  • • Background checks for all employees
  • • Principle of least privilege for system access
  • • Regular access reviews and deprovisioning
  • • Secure development practices and code reviews

Your Security Best Practices

While we implement comprehensive security measures, you can help protect your account by:

  • • Using strong, unique passwords
  • • Enabling multi-factor authentication
  • • Regularly reviewing account activity
  • • Keeping your devices and browsers updated
  • • Being cautious with public Wi-Fi
  • • Reporting suspicious activity immediately

Contact Our Security Team

If you have security concerns or want to report a vulnerability:

Security Email: security@zeiro.com

Bug Bounty: bounty@zeiro.com

Emergency: +1 (555) 123-SECURITY

PGP Key: Download Public Key

Stay Informed

Stay up to date with our security practices:

  • • Follow our status page for security updates
  • • Subscribe to security notifications in your account settings
  • • Review our privacy policy for data handling practices
  • • Check our blog for security-related announcements